Quality policy
We want to be a recognised leader in quality because quality is an important competitive parameter in the business areas we serve. Quality is when we meet or exceed our customers’ and partners’ expectations.
We will integrate quality in every step of our work to support and grow our business.
To meet our objectives:
- We are all responsible for continuously improving the quality of our processes, products or services.
- We must all participate in identifying, foreseeing and influencing customer and market needs to form the basis for developing and improving our quality.
- We must have a proactive dialogue with authorities on quality related legislation.
- We will ensure compliance with all relevant quality related requirements in a cost effective way by combining a profound understanding of the requirements and the business processes and needs.
- We will inform our customers about safe handling of products and advise when products to our knowledge will be used in a way that violates regulatory requirements.
- We will cooperate closely with relevant stakeholders to develop innovative quality processes, products and services.
- We will use the management system to support and ensure the quality of processes, products and services.