Novozymes Opens Midwest Location to Enhance Ethanol/Biofuel Research and Service Support
As industrial and national interest in ethanol-based fuel research and production continues to increase, Novozymes, the biotech-based world leader in enzymes and microorganisms, has established a Midwest Customer Solutions Center in Ames
Recently recognized by President George W. Bush for its research in alternative fuel technology, Novozymes is a pioneer in applying advanced enzyme technology to the production of fuel ethanol from corn and agricultural residue.
The Center, located at the Iowa State University Research Park in Ames, will provide regionalized support and technical service to customers beginning in April. Customer training programs will be implemented upon the building’s completion, expected in July 2007.
The 2,000-square-foot facility will be staffed by approximately 4 employees over the first year. The focus of the site will be to provide regionally-based know-how and services to Novozymes’ customer base in the Midwest, with an emphasis on support and training to plants using enzyme products to convert starches into fuel ethanol. Additionally, the location can support ongoing research and development projects as Novozymes develops technologies which are helping to make cellulosic ethanol commercially viable.
“Opening our doors in the Midwest is about maintaining our high-level, value-added technical services support to our customer plants. This regional facility extends our presence and will allow us to continually improve the efficiency of ethanol production with our customers,” said Tom Burns, Novozymes’ Customer Solutions Manager. “By strategically locating this satellite office in the heart of America’s fuel ethanol industry, we are better able to serve Novozymes’ customers through closer access to our experts, analytical support and a regional training center. This location will also allow us to advance biofuels research by partnering with some of the world’s top scientists and specialist in bioenergy at Iowa State University.”
Iowa Gov. Chet Culver applauded the company’s ongoing efforts to not only enhance current technologies, but also connect that research to the public sector through expanded locations such as the Ames office. “Iowa’s economic development momentum, particularly in alternative fuels, is impacting communities all over the state,” Gov. Chet Culver said. “Public-private collaborations, such as the Novozymes-Iowa State University project, enhance Iowa’s leadership in the renewable energy arena and generate greater energy and economic security. The State of Iowa is pleased to be a partner in making this collaboration come to fruition.”
According to Burns, the Midwest center will coordinate efforts with Novozymes’ North American headquarters in Franklinton, N.C., to provide the most efficient and effective customer service and support for ethanol industry customers.
“Novozymes is committed to providing our customers with top-quality products combined with unparalleled technical support,” said Burns. “This facility allows us, literally, to be a ‘good neighbor’ to our customers by being more readily available to provide the highest level of technical service directly from our Customer Solutions Team.”