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Welcome to Novozymes IT 

We're glad that you have joined the team and we would like to take a few moments to step you through the below sections of information regarding using the IT systems at Novozymes.

Welcome to Novozymes IT

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Getting IT Support

If you are facing any IT challenges or difficulties on your first days at Novozymes, the fastest way to solve them might be emailing or calling our Global IT Service Desk.
call

Call IT Service Desk

Call +45 4446 2000 from any place in the world. Zymers can assist you with your IT issues 24 hours /5 days a week. If you need support in Danish, Spanish, Portuguese or Chinese, click here to get the local phone numbers.

mail

Email IT Service Desk

You can send an email to serviceportal@novozymes.com describing your issue. As you probably do Not have access to your NZ email or phone, remember to add private email and phone info so you can be contacted.

Video

Connect to VPN using Multi-Factor Authentication

Video

Setup MFA for Remote Access - SMS Text

Video

Setup MFA for Remote Access - Authenticator

Video

How to enroll your NZ mobile

Video

How to get started with the MS Outlook app

Video

How to login to your MS Office 365 as a Zymer

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