Welcome to Novozymes - IT info

Welcome to Novozymes

IT-info

We're glad that you have joined the team and we would like to take a few moments to step you through the below sections of information regarding using the IT systems at Novozymes.

Getting IT Support

Submit a Ticket

Submit a ticket via the Service Portal (type "serviceportal/" in your browser) which will be routed to the correct supporter based on the information you provide. In this situation, the Service Desk may need to get back to you for additional information

Call IT Service Desk

The Global IT Service Desk is maintained by Zymers who will assist you with your issue or route it to the correct individual or team. Call the Service Desk at +45 4446 2000 or see the chart on the side of this page for your local number (local language support is available in Danish, Chinese, and Portuguese).

Email IT Service Desk

You can send an email to serviceportal@novozymes.com. This email will be sent to the Global IT Service Desk and a ticket will be opened. In this situation, the Service Desk may need to get back in touch with you for additional information.